Refund policy

We have a 14 day return policy meaning that you have 14 days after you received your order (or your order has arrived to the parcel shop) to return your products. The return is at your own cost. 

In order to return your products they have to be in the same condition as when you received them, unused, with tags and in the original packaging.

Items shall be sent to the following address;

Poppel-shop ApS

Oestre Skovvej 12G

8240 Risskov

Denmark

Its possible to return without a label through this link https://www.gls-returns.com/#/m/poppel-shop. When you register your return you'll get a QR code which the parcel shop will scan for you. This cost 50 DKK and is only available for Danish customers.

Parcels that are not picked up and therefore send back to Poppel shop cost 50 DKK in freight costs.